6 x Service Strategy & Design Lead

Transport For London

London, England, United Kingdom
Full-time
Posted June 15, 2026

Job Description

6 x Service Strategy & Design Lead046486

Organisation

-Customers, Communication and Technology

Job

-Technology Service OperationsPosition Type-Full Time

Band 3 

Hybrid/ North Greenwich/ Southwark

Job Purpose: 

Technology Service Operations (TSO) Transport Services are responsible for the day-to-day service management of over a hundred services, applications and systems which support TFL’s delivery of a world class transport system. The team are responsible for the highest number of Mission Critical services within TSO, many of which are extremely high profile and/ or critical to key pan TFL strategies.

Our Transport Services are constantly evolving with new Services being developed. Such development is undertaken by a mixture of in-house solution, infrastructure and network architects, agile delivery specialists, software developers, Cloud and external third parties. 

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