Access Associate

Rochester Regional Health

Rochester, New York, United States

Full-time

Posted June 16, 2026

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Job Description

Job Title: Access Associate 
Department: Palliative Care 
Location: RGH
Hours Per Week: 40 Hours 
Schedule: M - F 8AM - 4:30PM
Sign-On Bonus: $0  
 
SUMMARY: 
In a customer service oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs. 
 
RESPONSIBILITIES: 
Manages incoming calls while providing necessary information. 
Greeting of patients and/or their representatives and providing direction as needed. 
Scheduling and/or preschedulin...
            

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