Job Description
Purpose of the Role
As Account Director, you will lead end-to-end client success across one or more clients, ensuring they achieve their desired outcomes and maximize the value of working with Merkle. You will be the main point of contact for understanding their business, market, and competitors, building strong relationships through proactive engagement and delivering commercial performance. You will partner with capabilities and Integrated Delivery teams to enable successful onboarding and delivery, ensuring all teams have what they need to achieve client goals. You will own the Key Account Plan focused on driving account growth through strategic planning, client engagement, and proactive problem‑solving. This role is integral to strengthening dentsu’s partnerships, ensuring delivery of client outcomes, and enabling long‑term client retention.
What you’ll do
- Lead account planning and execution across assigned clients, ensuring alignment with client ...