Job Description
Are you ready to take your client-management career to a global level while living in one of Europe's most charming and dynamic cities? We are looking for a Norwegian-speaking Account Manager to join our team and help build relationships, manage accounts, and deliver outstanding service from the heart of Porto.
What youll do
- Manage relationships with Norwegian-speaking clients: serve as the main point of contact, handle communication in Norwegian (and English when needed), and ensure clients receive top-tier support.
- Monitor account performance, track key metrics, and deliver regular reports helping clients achieve their goals while ensuring high satisfaction and retention.
- Collaborate with sales, operations, finance and support teams to coordinate service delivery, solve problems, and align internal processes with client needs.
- Identify potential upselling or cross-selling opportunities, propose tailored solutions, and...