Account Manager - Personal Lines

Insurance Office of America

calgary, ab, Canada
Full-time
Posted June 15, 2026

Job Description

Title: Personal Lines Account Manager

Job Location: Fully remote for California or Nevada based candidates.

About the Role: Responsible for overseeing client service and communication, ensuring excellence in every interaction. Duties include managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports. Handle proposals, AORs (Agency of Record), cancellations, and policy reviews. Manage incoming correspondence and facilitate effective team communication, including delegating work to Account Associates. Play a key role in mentoring and training team members, fostering their professional growth and development.

Key Responsibilities

  • Book of Business Management: Maintain records, review and bind renewals, remarket, quote, and bind additional lines of business.
  • Client Protection: Ensure clients' assets are protected through c...