ACES Process & Systems Engineer Quality, FC ACES
Amazon Servicos de Varejo do Brasil Ltda.
Job Description
The Customer Fulfillment (CF) Amazon Customer Excellence System (ACES) team is looking for a committed Process & Systems Engineer (PSE) with a strong record of achieving results, to own and drive stakeholder development and Quality performance across the network. This role is high visibility, strategic in nature and drives a large part of the Customer Experience foundation core.
Key job responsibilities
- Partner with FC and IXD program stakeholders to drive network standardization
- Own integration and development of standard work
- Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind executive level policies.
- Partner with teams across the business you are aligned to and beyond to source, allocate, and coordinate resources
- Work with Field Operations to improve knowledge and improve Quality, while also prioritizing productivity, safety and identify growing trends.
- Oversee gaps b...
Key job responsibilities
- Partner with FC and IXD program stakeholders to drive network standardization
- Own integration and development of standard work
- Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind executive level policies.
- Partner with teams across the business you are aligned to and beyond to source, allocate, and coordinate resources
- Work with Field Operations to improve knowledge and improve Quality, while also prioritizing productivity, safety and identify growing trends.
- Oversee gaps b...