Job Description
About the Role
:Join a dynamic environment supporting projects for past model parts within Customer Care & Aftersales (CCA). You will develop and implement solutions to drive revenue, ensure parts availability, and meet customer needs.
We are looking for a customer-focused professional who can deliver outstanding experiences and contribute to long-term customer loyalty.
What you will do (responsabilities):
Manage engineering activities and support cross-functional projects to drive CCA retention and profitability
Analyze and resolve service issues, engineering changes, and customer inquiries
Identify opportunities for parts optimization (supersession and de-proliferation)
Collaborate with internal partners (Supply Chain, Purchasing, Engineering, Quality, etc.)
Support development of service strategies and subsystem service plans
Build strong stakeholder relation...