Job Description
Drive growth as an Agency Success Consultant with Tern, a venture-backed software company reshaping the travel industry. Engage with influential agencies to optimize their operations and achieve measurable success.
As the Agency Success Consultant, you'll redefine how Tern supports travel agencies from day one. Your role will focus on setting engagement models, enhancing relationships, and cultivating agency success across a diverse book of business. Collaborate with various teams to ensure a seamless experience with our platform.
Key Responsibilities:
• Define the agency success motion and engagement strategy
• Build post-sale activation plans linked to growth outcomes
• Partner with teams for successful agency onboarding
• Identify agency needs and feedback for product development
• Create scalable systems for diverse agency complexities
Requirements:
• 5+ years in customer success or strategic consulting
• Proven record of measurable growth in account m...
As the Agency Success Consultant, you'll redefine how Tern supports travel agencies from day one. Your role will focus on setting engagement models, enhancing relationships, and cultivating agency success across a diverse book of business. Collaborate with various teams to ensure a seamless experience with our platform.
Key Responsibilities:
• Define the agency success motion and engagement strategy
• Build post-sale activation plans linked to growth outcomes
• Partner with teams for successful agency onboarding
• Identify agency needs and feedback for product development
• Create scalable systems for diverse agency complexities
Requirements:
• 5+ years in customer success or strategic consulting
• Proven record of measurable growth in account m...