Job Description
WIZ.AI 's suite of generative AI-powered omnichannel customer engagement solutions is trusted by 260+ global clients to enhance customer experience, improve customer outreach, foster human-AI collaboration, increase business results, and attain higher cost savings.
WIZ.AI's solutions automate ten million interactions every hour, helping businesses connect with their customers at the right time with the right message through the right channel. Through its distinct product suite, WIZ.AI offers global reach while facilitating local expertise to its clients.
What you do?
- Understand customer business requirements and work with project teams to provide tailored Talkbot solutions on the WIZ AI Talkbot Platform, ensuring projects are delivered on schedule.
- Develop and implement test suites to check AI conversations on the WIZ talkbot platform, oversee the corpus validation, conduct exploratory testing, and coordinate pilot tests with custo...