AI Services Consultant II

Zendesk Group

são paulo, são paulo, Brazil
Full-time
Posted June 08, 2026

Job Description

AI Services Consultant II page is loaded## AI Services Consultant IIlocations: São Paulo, Braziltime type: Full timeposted on: Publié aujourd'huijob requisition id: R34124## Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. ## MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility an...