All-Risks Service Manager Role

All-Risks Insurance Brokers Limited

kitchener, region of waterloo, Canada
Full-time
Posted May 29, 2026

Job Description

Elevate service standards as a Service Manager at All-Risks Insurance Brokers in Kitchener, Ontario. Deliver top-tier operational leadership and client services across multiple lines.

In your position with All-Risks Insurance, you will play a pivotal role in managing personal and commercial service operations, ensuring excellence in both teamwork and client interactions. You will be responsible for workflow management, mentoring staff, and enhancing documentation practices while building strong relationships within the insurance community.

Key Responsibilities:
• Supervise daily service operations with a proactive approach
• Facilitate team mentoring and support for service excellence
• Assist with client escalations and professional handling
• Review documentation to uphold brokerage standards
• Strengthen relationships with insurers and improve efficiencies

Requirements:
• Minimum 3-5 years RIBO licensed exper...