Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Atendimento Jr - Escrita Fiscal based in Brazil.
This role is focused on delivering high-quality customer support within a tax and fiscal context, ensuring clients receive accurate, timely, and reliable assistance regarding accounting and fiscal-related software solutions. The position plays a key role in maintaining customer satisfaction by resolving inquiries via chat, supporting operational tax processes, and ensuring compliance-related clarity in day-to-day interactions. Working in a fast-paced support environment, the professional will collaborate closely with internal teams to ensure seamless issue resolution and continuous service improvement. The role also requires a proactive mindset to anticipate client needs, reduce friction, and enhance the overall user experience. It is ideal for someone who is detail-oriented, c...