Job Description
Department Operations- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
**About the Team**:
- Responsible for ensuring that main projects and operational adjustments are carried out in accordance with the company's strategies. We want to become a complete platform, with a wide variety of services and products.- Plan and implement CS flows for new financial products and improvements in current products;
- Identify business opportunities, conduct in-depth analysis, and implement new solutions and UX improvements;
-...
**About the Team**:
- Responsible for ensuring that main projects and operational adjustments are carried out in accordance with the company's strategies. We want to become a complete platform, with a wide variety of services and products.- Plan and implement CS flows for new financial products and improvements in current products;
- Identify business opportunities, conduct in-depth analysis, and implement new solutions and UX improvements;
-...