Job Description
Job Function: Software & Cloud Services The role:
We are thrilled to announce an opportunity to join our team as:
**Support Analyst - On Site**
**SoftwareOne**
**Scope: Full-time | Office: México City | On site**
How a day to day would look like in this role:
- Provide a quality service that provides users with timely and effective solutions to their requests.
- Run and resolve incidents and requests from the different areas of the operation.
- Timely bring up complex situations, according to defined channels.
What we need to see from you:
**Profile**:Technician/Technologist in Systems Engineering, Electronic Engineering, Software Engineering or related careers. With approximately one (1) year of experience and knowledge performing as an on-site support analyst and help desk:
**Required skills**:
- Management tools
- Equipment support and incident management.
- Basic knowledge of Windows servers.
- Basic knowledge of Office365 services.
-...
We are thrilled to announce an opportunity to join our team as:
**Support Analyst - On Site**
**SoftwareOne**
**Scope: Full-time | Office: México City | On site**
How a day to day would look like in this role:
- Provide a quality service that provides users with timely and effective solutions to their requests.
- Run and resolve incidents and requests from the different areas of the operation.
- Timely bring up complex situations, according to defined channels.
What we need to see from you:
**Profile**:Technician/Technologist in Systems Engineering, Electronic Engineering, Software Engineering or related careers. With approximately one (1) year of experience and knowledge performing as an on-site support analyst and help desk:
**Required skills**:
- Management tools
- Equipment support and incident management.
- Basic knowledge of Windows servers.
- Basic knowledge of Office365 services.
-...