Analyst - IT Support

PL008 MMC Group Services Sp. z.o.o.

Warszawa, Województwo mazowieckie, Poland
Full time
Posted June 06, 2026

Job Description

Description:

Analyst - IT Support

(based in Warsaw)

What is in it for you?

  • Work with colleagues across geographies in a global environment
  • Work from office 5 days a week
  • Emphasis on work/life balance
  • Flexible working hours
  • Attractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language courses
  • We will count on you to:

  • Offer support to colleagues through various channels (In-Person, Phone, Chat & Virtual).
  • Assist in the setup and configuration of laptops, including basic troubleshooting and maintenance of hardware and software.
  • Respond to incidents and requests, escalating issues as needed.
  • Communicate proactively with colleagues regarding their support requests.
  • Help reconfigure laptops and perform basic tune-up services as required.
  • Document all issues according to...