Analyst Or Senior Analyst, Business Operations - Guadalajara

Analyst Or Senior Analyst, Business Operations - GuadalajaraWe are hiring a Mexico‐based Business Operations Analyst to support day‐to‐day operations for Slalom's largest US client accounts.What You'll DoOnboarding coordination – initiate client background checks and track completion.Request and manage client credentials and system access.Coordinate ordering, shipment, and receipt confirmation of client hardware.Document and track all onboarding steps to SLA, escalating blockers promptly.Offboarding coordination – disable client credentials, track hardware return, and reconcile inventory.Close out time entry, billing, and project records as required.Engagement management support – partner with the Engagement Management Office on project setup, change orders, contract signatures, internal bill codes, and time reconciliation.Monitor time entry compliance and reconcile discrepancies across client and Slalom systems.Validate billing data, prepare invoice packages, and resolve exceptions...