Job Description
All Jobs > Analytics Developer | Philippines
Are you passionate about transforming data into actionable insights? As a Power BI Developer, you’ll play a pivotal role in our data-driven journey. Your expertise will bridge the gap between raw information and strategic decision-making.
Data Visualization and Reporting:
- Create compelling Power BI reports and dashboards.
- Collaborate with business stakeholders to understand their data needs and translate them into effective visualizations.
- Ensure data accuracy and consistency across reports.
- Leverage your understanding of BPO (Business Process Outsourcing) metrics:
- First Call Resolution (FCR)
- Customer Satisfaction (CSAT) o First Reply Time (FRT)
- Chat Concurrency
- Attrition
- Analyze call center data and operational efficiency
T-SQL Expertise:
- Craft efficient T-SQL queries to extract, transform, an...