Job Description
Empower customers by turning technical expertise into meaningful insights, growth, and long-term value.
Proclinical is seeking a motivated, multinational team of IP experts, technical trainers and qualified scientists. As a Customer Success Specialist, you provide pre- and post-sale technical training and product consulting to users.
Responsibilities:
You are accountable for preparing and delivering training materials across various formats for user meetings, conferences, customer visits, and virtual sessions, and for driving growth, retention, cross-selling, and customer penetration through your product and services expertise.
Job Duties include: