Job Description
Become an Application Support Analyst at Invera Inc., located in Westmount, QC. This full-time role focuses on user support, troubleshooting, and training in a hands-on environment.
Invera Inc. is seeking an Application Support Analyst dedicated to helping users resolve technical issues. You will work directly with computer hardware and software, providing business systems support and consulting user guides. Your expertise will enhance user experience through effective training while delivering excellent customer service.
Key Responsibilities:
• Respond to users facing computer difficulties
• Consult guides to develop effective solutions
• Provide user training and advice as needed
• Support business systems and network issues
• Deliver top-notch customer service
Requirements:
• Must be a permanent or temporary resident of Canada
• Strong understanding of computer systems
• Excellent problem-solving skills
• Strong communication ability for user supp...
Invera Inc. is seeking an Application Support Analyst dedicated to helping users resolve technical issues. You will work directly with computer hardware and software, providing business systems support and consulting user guides. Your expertise will enhance user experience through effective training while delivering excellent customer service.
Key Responsibilities:
• Respond to users facing computer difficulties
• Consult guides to develop effective solutions
• Provide user training and advice as needed
• Support business systems and network issues
• Deliver top-notch customer service
Requirements:
• Must be a permanent or temporary resident of Canada
• Strong understanding of computer systems
• Excellent problem-solving skills
• Strong communication ability for user supp...