Applications Analyst for Epic EMR: Support and Optimization Role

Mackenzie Health

richmond hill, york region, Canada
Full-time
Posted June 01, 2026

Job Description

Transform clinical informatics as an Applications Analyst for EpicCare EMR. Utilize your clinical background and analytical skills to bolster EMR functionality and deliver exemplary end-user support in a dynamic healthcare context.

Reporting to the Clinical Applications Manager, your role integrates with various clinical groups to optimize system performance and user satisfaction. Responsibilities encompass troubleshooting EMR issues, conducting system testing, and rolling out training initiatives. You will also be tasked with ensuring clear communication between end-users and third-party technology vendors to facilitate improvements.

Key Responsibilities:
• Monitor and troubleshoot EpicCare Inpatient and Ambulatory systems
• Enhance EMR operations through user support and training
• Execute testing and implementation of software upgrades
• Create documentation for procedures and policies
• Facilitate communication among stakehold...