Job Description
We're Hiring: Arabic Speaker – Technical Customer Support | Lisbon, Portugal
ONLY for EU citizens or Residents in Portugal!
Location: Lisbon, Portugal (On-site)
Schedule:
Monday–Friday: 08:00 – 17:00
Sunday: 09:00 – 18:00
Saturday: OFF
Contract Type: CDI (Permanent Contract)
Trial Period: 3 Months
Salary & Benefits:
Base Salary: 914.30€ x14 months
Performance Bonus: 100€ x12 months
Meal Allowance: 7.23€ net/day
Health Insurance after 6 months
Relocation Package included
Flight Ticket Reimbursement after 6 months
Accommodation support: Private room for 280€/month (deducted from salary for 12 months)
Your Responsibilities:
Support customers via phone, email, chat, and social messaging channels
Handle pre-sales questions, technical troubleshooting, and general inquiries
Ensure excellent customer satisfaction and case documentation
Escalate complex issues when necessary
...