Job Description
We are seeking a highly motivated and experienced Customer Service Executive to join our dynamic team at PIL Argentina, in Buenos Aires . Our Customer Service Executive will handle customers contracts and act as the focal point for sales, coordinating peripheral sales activities to the appropriate departments. The successful candidate will play a crucial role in driving revenue growth by acquiring new customers, maintaining existing relationships, and expanding the company’s market share in the shipping and logistics industry.
Key Responsibilities
- Download and treat daily booking requests, to be sent to customers within the next period
- Handle all customer's demand to ensure all requests are promptly attended
- System accuracy: Ensure routes, weight, POL/PODs, commodities, temperature and all other info are accurate on PIL system
- Maintaining a good communication with other teams like Documentation and Sales...