Associate Tech Service Specialist

1002 LEGO Operac. MX, SA de CV

monterrey, nuevo león, Mexico
Full-time
Posted June 04, 2026

Job Description

Core Responsibilities

  • Provide technical support to factory operations, ensuring all systems and equipment function optimally to meet production demands.
  • Contribute to Service Product tasks focusing on waste removal, self‑service, and automation.
  • Collaborate globally within Service Product and, if needed, the broader Digital Technology organization.
  • Share knowledge and apply standard processes for technical knowledge and information sharing within the team.
  • Take ownership of tasks prioritized in the Service Product and use a data‑driven approach for initiatives.
  • Ensure compliance with IT Policies and Principles on‑site proactively.
  • Improve, train, and promote new technologies implemented in the organization.
  • Contribute to a Business Continuity support model, ensuring 24/7 operational readiness and resilience within Factory Onsite Technology.

Leadership and Collaboration

  • Activel...