Job Description
Job description
You will join our team dedicated to the Customer Relationship Center, supporting business transformation and digitalization projects in an international context.
Your Missions:
- Deliver requirements documentation for CRC-related projects
- Write and refine user stories and epics for development teams
- Prepare configuration guidelines for system implementation
- Support development and testing phases, ensuring requirements are met
- Collaborate with business partners and IT teams to translate business needs into application requirements
- Identify gaps in existing functionalities and propose improvements
- Ensur...