Banamex Assistant Vice President Fraud Prevention Customer Experience

Citi

valle de chalco solidaridad, valle de chalco solidaridad, Mexico
Full-time
Posted June 15, 2026

Job Description

Banamex Assistant Vice President Fraud Prevention Customer Experience

The Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities
  • Manage a team, the budget and planning
  • Analyze fraud trends, conduct investigative research into fraud behavior and losses to determine the nature of fraud patterns
  • Manage department projects and processes, including data sampling, modeling design, modeling development, validation, and implementation
  • Lead modeling and analytical projects through completion
  • Evaluate subordinates’ performance...