Banking Customer Experience Role

TD

surrey, metro vancouver regional district, Canada
Full-time
Posted May 29, 2026

Job Description

Join TD Canada Trust as a Customer Experience Associate in Surrey, British Columbia, where exemplary customer service meets banking solutions. Delight customers with your charm and accuracy in financial transactions.
This position requires a champion of customer experience who can assess needs and deliver appropriate banking recommendations. You will utilize your organizational skills and initiative to achieve business objectives through effective customer engagement and service resolution.
Key Responsibilities:
• Conduct financial transactions per industry regulations
• Advise customers on tailored banking products and services
• Address and resolve customer inquiries using standard procedures
• Promote operational excellence and recommend improvements
• Foster a positive work environment by supporting team efforts
Requirements:
• High School diploma and 1+ years of experience in banking
• Undergraduate degree preferred but not required
• Proficient wi...