Job Description
Role Overview
We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner.
The Stage offers an exclusive Champagne Bar serving afternoon tea and charcuterie. The Residence includes Y Bar, The Drawing Room, and The Whisky Room, curated to meet guests’ work and leisure needs.
Responsibilities
- Achieve revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
- Direct the Bar and floor team to ensure customer and staff satisfaction in a motivated and cohesive environment.
- Exceed guest expectations and seek opportunities to improve the guest experience by gathering feedback and evaluating service levels.
- Implement and develop strategies to improve operations alongside the management team.
- Ensure staff training, recruitment, coaching, and team development, with clear training plans and objec...