Bilingual Customer Service Agent (Contract)

New Frontier Immigration Law

xico, veracruz, Mexico
Full-time
Posted June 05, 2026

Job Description

ABOUT THE FIRM
Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants.
Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.
Bilingual Customer Service Agent (Contract)
ABOUT THE POSITION
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers.
They're tolerant, empathetic, and intensely communicative.
They love to talk.
Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary.
Customer feedback is priceless, and our CSRs can gather it for us.
Problem-solving also comes naturally to customer care specialists.
They're con...