Job Description
ob description:
Bilingual Call Center Agent – Multiple Business Areas
On-site | Querétaro (Arboledas)
$14,000 MXN net + paid training
Scalepex is hiring full-time, long-term Bilingual Call Center Agents to join our team in Querétaro. This is a direct employment opportunity with Scalepex, offering stability, professional growth, and structured training.
We support U.S.-based clients across several business areas, including:
- Legal services (law firms & client support)
- Gas & Electricity services
- Medical diagnostic clinics (appointment scheduling)
- Sales Campaigns
Based on your experience, communication style, and strengths, you will be assigned to the business area where you can perform best and grow faster.
What you’ll do
- Handle inbound and/or outbound calls in a professional call center environment