Job Description
As a Bilingual Customer Service Representative in Mexico City, you’ll be part of bringing humanity to business.
What You Can Expect
- Up to 25,800 MXN based on skills and qualifications for the program, with additional bonuses based on performance.
- Unique benefits that include onsite medical service, life insurance, and flexible restaurant vouchers usable in our onsite cafeteria or local hangouts.
- Supportive leaders and coworkers, 1,000+ free training opportunities, tuition reimbursement, and an inclusive culture with Employee Resource Groups such as Women in Leadership.
- A community‑minded organization that encourages giving back; TTEC Foundation grants supporting local education are fully driven by employees.
What You’ll Be Doing
- Answer incoming communications from customers.
- Conduct research to provide answers for customers to resolve their issues.