Bilingual Customer Service Role for Surgeons’ Support

VB Spine

burlington, nl, Canada
Full-time
Posted June 05, 2026

Job Description

Enhance surgical care as a Bilingual Customer Service Representative, supporting vital healthcare operations across Canada. This position is your chance to ensure efficient order handling and accurate billing in a dynamic environment.
In this role, you will actively manage customer orders, provide timely support, and resolve discrepancies while communicating fluently in both English and French. The candidate should have experience in customer service, with a strong capacity to navigate medical or logistics environments, ensuring seamless operations.
Key Responsibilities:
• Process and manage customer orders accurately
• Resolve billing discrepancies efficiently
• Collaborate with logistics for timely order fulfillment
• Provide comprehensive customer service in both languages
• Coordinate with internal teams for issue resolution
Requirements:
• High school diploma or equivalent necessary
• Mandatory bilingual fluency in English and French
• 1–3 years in...