Bilingual Customer Success Manager

Global Payments Inc.

toronto, on, Canada
Full-time
Posted May 25, 2026

Job Description

Global Payments is seeking a bilingual (FR/EN) Customer Success manager based in our Markham office (Hybrid Model). This position reports to the Manager, Small & Medium Enterprise. The primary purpose of the CSM is to generate revenue, retain existing merchant accounts and maintain an excellent relationship by proactive initiatives and providing superior customer service for high value, small and medium enterprises.

What’s in it for you?

  • Competitive base salary + quarterly sales incentives
  • OTE – $55,000 – $64,000
  • Hybrid work model
  • Benefits after 30 days
  • Coaching from top of class sales professionals and leaders
  • Growth and development opportunities
  • Innovative and established industry
  • Fast paced and challenging environment

Responsibilities

  • Revenue Generation
  • Identify all sales opportunitie...