Bilingual CX Operations Lead - Mexico City

Link-Worldwide

Mexico, ciudad de méxico, Mexico
Full-time
Posted June 12, 2026

Job Description

Link-Worldwide in Mexico City is seeking a Team Leader to manage a team delivering exceptional customer experience. The role requires strong leadership skills and the ability to meet operational KPIs through effective team management.

Ideal candidates will have a Bachelor's degree, 2+ years of people management experience, and the ability to analyze data for decision-making. Bilingualism in Spanish and English is essential.

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