Job Description
- If you're looking to grow and be inspired, as German and English speaker you will ensure that performance goals are met across all operations while meeting client expectations for operational excellence: high targets in quality, efficiency, and customer journey improvement.
Career growth and personal development
We provide all the training, tools, and support you'll need to succeed in this role. You'll also have access to development programs and specialized courses to help you build the career you've always envisioned.
What you will do in this role
As a Customer Service Representative, you will:
- Assist viewers through phone and/or chat with their inquiries.
- Provide account and application support, including questions related to software functionality.
- Troubleshoot technical issues, such as system configurations and network settings.