Job Description
Lead life and disability claims with Empire Life in a remote or hybrid role. As a Bilingual Manager, drive operational excellence and support team development in claims processing.
Empire Life is seeking a Bilingual Manager for its Life and Disability Claims Management. This pivotal role ensures daily operations run smoothly while focusing on staff coaching, accuracy in claims decisions, and improving recovery outcomes. Your expertise in Disability Management will play a crucial role in navigating complex claims and enhancing service quality.
Key Responsibilities:
• Provide advanced coaching to develop claim professionals
• Establish measurable performance objectives aligned with team goals
• Deliver comprehensive onboarding and training for new hires
• Foster a collaborative learning environment through daily interactions
• Drive quality assurance via file reviews and decision accuracy
Requirements:
• 5+ years in Disability Management or Group Insurance
•...
Empire Life is seeking a Bilingual Manager for its Life and Disability Claims Management. This pivotal role ensures daily operations run smoothly while focusing on staff coaching, accuracy in claims decisions, and improving recovery outcomes. Your expertise in Disability Management will play a crucial role in navigating complex claims and enhancing service quality.
Key Responsibilities:
• Provide advanced coaching to develop claim professionals
• Establish measurable performance objectives aligned with team goals
• Deliver comprehensive onboarding and training for new hires
• Foster a collaborative learning environment through daily interactions
• Drive quality assurance via file reviews and decision accuracy
Requirements:
• 5+ years in Disability Management or Group Insurance
•...