Job Description
The Tax Operations team is seeking a seasoned Tax Operations Specialist who thrives in fast‑paced environments, possesses strong technical skills and agility, and is eager to provide excellent service to both internal and external customers.
Responsibilities
- Accurately review and process transactions, including remittances, tax quotes, client inquiries, and reports, ensuring timely completion.
- Provide excellent service by effectively responding to emails, phone calls, and correspondence through thorough research and problem‑solving.
- Take ownership of inquiries, assess urgency, and resolve issues to prevent processing delays.
- Coordinate year‑end tax reporting for Individual Insurance, collaborating with Tax Officers to meet all deadlines and requirements.
- Collaborate with teams across various offices, suggest process improvements, and maintain a positive attitude to enhance service efficiency.
- Research and identify ...