Job Description
Elevate guest interactions as a Bilingual Visitor Experience Agent at Science North. This full-time position in Sudbury offers a dynamic environment focused on exceptional customer service and maximizing sales.
As a Visitor Experience Agent, you will coordinate bookings for schools and tours, support marketing communications, and lead daily operations for visitor engagement. This role requires fluency in both English and French, along with exceptional communication skills and a customer-focused attitude to ensure high satisfaction levels.
Key Responsibilities:
• Manage school and group tour bookings effectively
• Collaborate with marketing on visitor communications
• Coordinate large group itineraries and daily operations
• Supervise front-of-house staff interactions
• Facilitate cross-selling of Science North products
Requirements:
• Fluency in English and French is mandatory
• Strong written and verbal communication skills
• Problem-solving and critic...
As a Visitor Experience Agent, you will coordinate bookings for schools and tours, support marketing communications, and lead daily operations for visitor engagement. This role requires fluency in both English and French, along with exceptional communication skills and a customer-focused attitude to ensure high satisfaction levels.
Key Responsibilities:
• Manage school and group tour bookings effectively
• Collaborate with marketing on visitor communications
• Coordinate large group itineraries and daily operations
• Supervise front-of-house staff interactions
• Facilitate cross-selling of Science North products
Requirements:
• Fluency in English and French is mandatory
• Strong written and verbal communication skills
• Problem-solving and critic...