Job Description
Responsibilities
- Build, develop, and lead a high-performance sales team with a strong focus on clienteling and conversion
- Drive boutique revenue through disciplined KPI management, pipeline development, and sales leadership on the floor
- Cultivate and maintain relationships with high-value clients, focusing on repeat business and long-term loyalty
- Lead from the front by actively engaging clients during peak periods and high‑value transactions
- Oversee all boutique operations including inventory control, merchandising standards, and brand execution
- Recruit strategically, prioritizing quality of hire over speed to protect brand integrity
- Partner with senior leadership to execute commercial strategies and capitalize on market opportunities
Qualifications
- Proven leadership experience in fine jewellery, luxury watches, or comparable high‑ticket retail environments
- Strong...