Boutique Supervisor, Watches and Fine Jewelry

CHANEL

Hong Kong, Hong Kong, Hong Kong
Full time
Posted June 17, 2026

Job Description

About the role:

As a Boutique Supervisor, you support and encourage the Watches and Fine Jewelry Advisors, ensuring the delivery of the ultimate luxury customer experience. You act as a bridge between boutique management and the sales team, supervise daily operations, uphold brand image standards, and facilitate efficient floor activities. You play a key role in coaching, team development, and maintaining high operational standards.

What impact you can create at Chanel:

  • Elevate the boutique’s image and customer experience by ensuring high standards in visual merchandising, grooming, and service.
  • Drive team performance through coaching, feedback, and conflict management.
  • Foster client-centric relationships, contributing to customer retention and satisfaction.
  • Support business growth by analyzing market trends, preparing reports, and proposing operational improvements.
  • Lead projects and collaborate across divisions to i...