Job Description
JOB SUMMARY
Direct customer service and sales to existing MLI customers through relationship building. Customer leads will be provided by
company.
KEY RESPONSIBILITIES
Drive Revenue through Cross sell / Up sell
Focus on cross-sell & up-sell opportunity in every lead allocated from HO team
Drive productivity measures like lead to conversion ratio.
Exceed month on month revenue target & collection target
Competition Analysis for giving professional advice to customer
Fix self-appointments every day from the given customer database as per the campaign
Customer Service/Retention through relationship management
Timely & effectively resolve service requests of customers.
Drive renewal collection on allocated base.
Ensure retention of his/her allocated” Book of Relations” (existing customer database).
Establishing and strengthening relationship with the allocated customer base.
Identify financial goals of custome...
Direct customer service and sales to existing MLI customers through relationship building. Customer leads will be provided by
company.
KEY RESPONSIBILITIES
Drive Revenue through Cross sell / Up sell
Focus on cross-sell & up-sell opportunity in every lead allocated from HO team
Drive productivity measures like lead to conversion ratio.
Exceed month on month revenue target & collection target
Competition Analysis for giving professional advice to customer
Fix self-appointments every day from the given customer database as per the campaign
Customer Service/Retention through relationship management
Timely & effectively resolve service requests of customers.
Drive renewal collection on allocated base.
Ensure retention of his/her allocated” Book of Relations” (existing customer database).
Establishing and strengthening relationship with the allocated customer base.
Identify financial goals of custome...