Job Description
(2) Business Analyst with Salesforce experience positions within our Deal Manager and Customer IQ (LINK IQ) pods
Job description:
General BA Expectations
Ensure requirements are clearly documented and kept current in Confluence and/or user stories, so the team has a shared, reliable reference throughout discovery and delivery.
When decisions or clarifications occur verbally or through chat, summarize the outcome in the appropriate requirement or user story to maintain visibility and alignment.
Be curious and ask questions that demonstrate clear thought process
Understand and own the end-to-end business process and workflows for all personas
Understand the Salesforce user experience and connect it back to business outcomes
Leverage SQL-based languages (JQL, SOQL) to support data analysis, preparation, and testing – Optional
Stakeholder Partnership and Communication
Ownership
The BA owns...