Business Consultant – Business Discovery & Optimization
IFG International Financial Group Ltd
Job Description
Our client, a leading organization focused on Enterprise Digital & AI Enablement and operational excellence, is seeking a Business Consultant - Business Discovery & Optimization. This role will drive process improvement initiatives by leveraging business analysis, process engineering, and data-driven insights to enhance operational efficiency and client/employee experience. The position involves collaborating with cross‑functional teams, designing future‑state processes, and supporting transformation initiatives across the organization. This is a 6 months contract role with a hybrid work model.
Responsibilities
Identify opportunities within operational processes and deliver actionable insights to improve client and frontline experience
Develop current and future state process maps (high‑level and detailed) to support process optimization initiatives
Facilitate stakeholder collaboration sessions (e.g., workshops, brainstorming) using virtual tools
Responsibilities
Identify opportunities within operational processes and deliver actionable insights to improve client and frontline experience
Develop current and future state process maps (high‑level and detailed) to support process optimization initiatives
Facilitate stakeholder collaboration sessions (e.g., workshops, brainstorming) using virtual tools