Job Description
Duties and Responsibilities
- Acquire new accounts using a strategic approach to increase sales revenue and to drive growth with prospects within a specific target of customers looking for 3PL Warehousing and Transportation services.
- Achieve growth goals assigned through cold calling, customer meetings and customer presentations.
- Maintain administrative processes on a weekly basis, include but not limited to: various reports, zoho/CRM updates.
- Prepare account plans for all existing significant accounts, with QBR activity and reporting.
- Responsible for servicing accounts, information management, monthly reporting, training, and meeting set targets.
- Responsible for revenue attainment, customer satisfaction and revenue retention.
- Consult with new customers after sales or signed contracts to resolve problems and/or ongoing support and customer service.
- Complete the new customer onboarding program and ...