Job Description
Rick Hendrick Toyota
Location: 1969 Skibo Rd, Fayetteville, North Carolina 28314
Summary: Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
+ Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
+ Log all customer comments into Dealership Management System
+ Schedule follow-up contact if no appointment is made in Dealership Management System
+ Confirm scheduled appointments with future customers.
+ Post scheduled appointments on appointment board in the Business Development Center.
+ Re-schedule “no-show” customer appointments.
+ Follow-up with sales or service department to determine if the appointment wa...
Location: 1969 Skibo Rd, Fayetteville, North Carolina 28314
Summary: Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
+ Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
+ Log all customer comments into Dealership Management System
+ Schedule follow-up contact if no appointment is made in Dealership Management System
+ Confirm scheduled appointments with future customers.
+ Post scheduled appointments on appointment board in the Business Development Center.
+ Re-schedule “no-show” customer appointments.
+ Follow-up with sales or service department to determine if the appointment wa...