Job Description
Role and Responsibilities
- Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
- Provide customers a complete explanation of manufacturer and dealership service procedures and policies
- Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
- Track and report business office performance metrics
- Exceed customer's expectations with regards to customer service and follow up
- Train and support sales employees with the accuracy of their PBS and other paperwork requirements
- Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
- Promote effective communication amongst dealership personnel
- Ensure personnel are in compliance with dealership and corporate Mitsubishi poli...