Business Planner (Tenant Engagement)

Toronto Community Housing

Toronto, Ontario, Canada
Full-time Permanent
Posted March 11, 2026

Job Description

Make a difference

WearecurrentlysearchingforadedicatedandpassionateindividualtojoinourfamilyatToronto CommunityHousing!AsaBusiness Planner,you’ll utilize yourexpertiseandknowledgeofresearchmethodsandstatisticalanalysistocontributetotheongoingeffortsofTorontoCommunityHousingtoimprovetheneighborhoodsandlivesofresidents ofToronto.

Reporting tothe Manager, Engagement Data and Impact the Business Planneris responsible forsupportingtheResidentandCommunityServicesdivision'sstrategic,operationalandbusinessplanningprocessesbydevelopingbusinessplans,policies,proceduresandstandardsusingindustrybestpractices.TheincumbentwillmeasureandanalyzeperformanceandempiricaldatafortheResidentandCommunityServicesdivisionandensurethattheDivision’ssystems,practicesandprogramsareachievingdesiredimpactinTCHCcommunitiesandarealignedwithvalues,policies,andcorporatestrategicplans.

What you’ll do

Planning

  • Support the Division’s strategic planning processes