Business Process Consultant – Marketing Transformation [208481]

Aquent

calgary, ab, Canada
Full-time
Posted May 27, 2026

Job Description

Aquent is partnering with a major Canadian retail organization with a large-scale, multi-brand marketing ecosystem to help identify an experienced Business Process Consultant who can bring structure, clarity, and operational efficiency to complex marketing workflows.

This is a unique contract opportunity to work inside a highly collaborative marketing organization undergoing structural evolution, where you’ll play a critical role in documenting, redesigning, and improving how core marketing and promotional processes function across teams.

What You Will Do

Lead Current‑State Process Discovery

  • Conduct stakeholder interviews and workflow discovery sessions across marketing, promotions, campaign, and cross‑functional teams
  • Observe and document how marketing work currently gets done across key functions
  • Map existing workflows, dependencies, bottlenecks, and operational gaps

Build Formal Process Documentatio...