Job Description
Summary Part
Are you a customer service professional looking to take the next step in your career? Join our fast-growing customer experience team in Porto! We are seeking dedicated French-Speaking Customer Support Specialists to deliver top-tier assistance to users interacting with global telecom products. In this role, you will handle inbound inquiries, resolve billing and service issues, and provide troubleshooting support via multiple digital and phone channels. This on-site opportunity features a stable schedule running Monday through Saturday between 7:00 AM and 7:00 PM. We offer comprehensive paid professional training, clear career progression, and a vibrant, multicultural work environment right in the heart of Porto.
Job Requirements
- Language Skills: Native or proficient level of French (C2) alongside fluent English communication skills.
- Professional Experience: At least 1 year of professional experience...