Call Center - Talent Acquisition Manager

Gga Solutions

puebla (de los angeles), puebla (de los angeles), Mexico
Full-time
Posted June 15, 2026

Job Description

**TO APPLY FOR THIS JOB**: MUST BE FULLY BILINGUAL (ENGLISH-SPANISH): ABLE TO HAVE MEETINGS, CREATE PRESENTATIONS AND PRESENT IN ENGLISH.
SPECIFIC EXPERIENCE IN THE BPO-CALL CENTER INDUSTRY IS NOT A REQUIREMENT BUT HIGHLY VALUED.
The **Talent Acquisition Manager** is in charge of planning, developing, managing and overseeing talent acquisition and recruitment processes and strategies for our call center-BPO company.
**Duties and Responsibilities**
- Develop a sustainable talent acquisition and hiring plans and strategies
- Help to design, plan and execute employer branding activities
- Encourage employees to be brand ambassadors
- Plan employee referral programs
- Use Recruitment Marketing tools (social media advertising campaigns, job webpages, etc.)
- Perform analysis of hiring needs and provide employee hiring forecast
- Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests, man...