Case Manager

Provana

medellín, antioquia, Colombia
Full-time
Posted May 29, 2026

Job Description

We are seeking a detail‑oriented and proactive Personal Injury Case Manager with at least 2 years of experience handling liability, property damage, and bodily injury claims. The ideal candidate has strong communication skills, the ability to manage multiple cases simultaneously, and a solid understanding of insurance processes in PI claims.

Responsibilities

  • Manage a full caseload of Personal Injury (PI) files from intake through resolution
  • Evaluate liability by obtaining facts of loss, gathering evidence, reviewing reports, and working with insurers to help secure liability acceptance
  • Assess insurance coverages, including identifying applicable policy limits and exclusions
  • Coordinate property damage claims, including arranging vehicle repairs, total loss handling, and identifying additional property impacts beyond the vehicle (e.g., personal items, structures, electronics)
  • Oversee bodily injury manag...